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Redefining Front-Line Supervisor Skills Development
Transform Culture
Under skilled, under prepared and overworked front-line Supervisors and Managers create the conditions for 2x or 100% increase in individual contributor turnover.
The Methods Behind Elevated Supervision
One-off, periodic, disconnected training for front-line Supervisors & Managers doesn't work.
Too many companies with large teams of front-line Supervisors and Managers view leadership development for these leaders as a box-checking activity that may include some recorded videos and assessments, delivered by someone that will never set foot on the shop floor. Then, inexplicably, we're surprised when there are personnel, productivity, and even legal problems bubbling up. The problem is not the Supervisor, but the reality that we, as more senior leaders, are not providing the foundational skills and ongoing, long-term skills development required for the complexities of the front-line leader role. Shame on us.
There's a Better Way
Complex Team Dynamics
Advanced topics in team dynamics designed to advance Supervisor skills in getting the most from their team. In this module, the Supervisor will dive into much more complex issues that can ultimately nurture or destroy the Supervisor's credibility, and the cohesiveness of their team.
Basic Team Dynamics
The Team Dynamics program begins to build on the foundation we just laid, layering in specific techniques for basic team leadership. A situational approach to effectively handling day to day team dynamics to achieve short term objectives. Differentiating between acute and chronic problems, and how to navigate those.
Foundation
We begin at the beginning, establishing a baseline for what it means to lead. Why this role is so critical, particularly as it relates to building credibility with employees. There's no larger influence to a Supervisor's success than the relationship they have with their team.
Supervisor Career Growth
Ultimately, Supervisors have personal career growth goals that, as an organization, you should understand and support. No doing so will only result in your talented front-line leaders leaving for greener pastures elsewhere. This module will focus on connecting your corporate developed expectations to actionable growth plans for Supervisors.
Lean Leadership / CI
In this module, we transition from primarily soft skills to hard skills designed to build very specific lean / continuous improvement skills and techniques that the Supervisor can put to use immediately. The goal with this module is to put new tools in the Supervisor's tool-belt that are practical and accessible enough that they will be used.
The Elevated Approach
Program Development
Elevated Supervision curriculum is built with the practical needs of your front-line leadership team in mind. Your team will learn increasingly complex new skills, practice those skills on the job and analyze what worked, what didn't and why. Our program takes an active learning approach, requiring every participant to participate, share in discussions, provide constructive feedback, and more.
Program Delivery
Elevated Supervision programs are cohort based and delivered virtually with a live instructor. Cohort based learning unlocks your team's collaborative problem solving skills, reinforces team dynamics and creates spaces where accountability and motivations are optimized. Cohorts can be private, including participants from your organization only, or public, including participants from multiple organizations.